In the realm of mobile money transfer services, M-Pesa stands out as a pioneering platform that has redefined financial transactions in Kenya and beyond. This article aims to provide an in-depth exploration of MPesa charges, equipping you with the necessary insights to navigate its services effectively.
Mpesa Transaction Types and Charges
M-Pesa transaction charges involve various financial activities, each with its fee structure. Understanding these charges is crucial for making informed decisions when using the M-Pesa platform.
MPesa Charges for Sending Money
When initiating a money transfer through M-Pesa, the associated charges are determined by the amount being transferred. In Kenya, for instance, transactions ranging from Ksh.1 to Ksh.99 incur no charges, offering a cost-effective option for small transfers. However, it’s essential to note that charges increase with the transaction amount, and we’ll share these details below.
MPesa Charges for Withdrawing Money
Withdrawals from M-Pesa accounts also come with charges, which vary based on the withdrawal amount and chosen method. Similar to sending money, the withdrawal fee structure is designed to accommodate different transaction sizes while ensuring transparency and affordability for users.
Other MPesa Charges and Services
In addition to sending and withdrawing money, M-Pesa offers a spectrum of services, including bill payments, airtime purchases, and merchant transactions. Each of these services carries its own set of charges, tailored to reflect the nature and complexity of the transaction.
MPesa Charges Transaction Fees Breakdown
To provide clarity and transparency, here’s a comprehensive breakdown of M-Pesa transaction charges:
Below are M-PESA Tariffs as of 1st February 2024.
| TRANSACTION RANGE (KSHS) | TRANSACTION TYPE AND CUSTOMER CHARGES (KSHS) | |||
| MIN | MAX | TRANSFER TO M-PESA USERS, POCHI LA BIASHARA, AND BUSINESS TILL TO CUSTOMER | TRANSFER TO OTHER REGISTERED MOBILE MONEY USERS | WITHDRAWAL FROM M-PESA AGENT |
| 1 | 49 | Free | Free | N/A |
| 50 | 100 | Free | Free | 11 |
| 101 | 500 | 7 | 7 | 29 |
| 501 | 1,000 | 13 | 13 | 29 |
| 1,001 | 1,500 | 23 | 23 | 29 |
| 1,501 | 2,500 | 33 | 33 | 29 |
| 2,501 | 3,500 | 53 | 53 | 52 |
| 3,501 | 5,000 | 57 | 57 | 69 |
| 5,001 | 7,500 | 78 | 78 | 87 |
| 7,501 | 10,000 | 90 | 90 | 115 |
| 10,001 | 15,000 | 100 | 100 | 167 |
| 15,001 | 20,000 | 105 | 105 | 185 |
| 20,001 | 35,000 | 108 | 108 | 197 |
| 35,001 | 50,000 | 108 | 108 | 278 |
| 50,001 | 250,000 | 108 | 108 | 309 |
| ATM Withdrawal Tariff | ||
| Min | Max | Kshs |
| 200 | 2500 | 35 |
| 2501 | 5000 | 69 |
| 5001 | 10000 | 115 |
| 10001 | 35000 | 203 |
| OTHER TRANSACTIONS | KSHS |
| All Deposits | FREE |
| M-PESA Registration | FREE |
| Buying Airtime through M-PESA | FREE |
| M-PESA Balance Enquiry | FREE |
| Change M-PESA PIN | FREE |
Take note
- Sending Money: Mpesa charges vary based on the transaction amount, ranging from free for smaller transfers to incrementally higher fees for larger sums.
- Withdrawing Money: Withdrawal charges are determined by the amount being withdrawn and the chosen withdrawal method, ensuring flexibility and accessibility for users.
- Other Services: Charges for additional services such as bill payments and airtime purchases are structured to reflect the value and convenience they offer to users.
Key Considerations for M-Pesa Users
As you are using the M-Pesa system, it’s essential to keep the following key considerations in mind:
- Account Balance Limit: Maximum Account Balance is Kshs.500,000 per account.
- Daily Transaction Limit: Maximum daily transaction value is Kshs.500,000 per account.
- Transaction Size Limit: The maximum amount per transaction is Kshs.250,000.
- Agent Transactions: You cannot withdraw less than KShs. 50 at an M-PESA agent outlet.
- Self-Reversal Process: To initiate an M-Pesa self-reversal, users can send their transaction code to 456.
- Registration: For registration at Agent outlets, only Kenyan Passports and National IDs are valid. Foreign Passports, Military IDs, and Foreigner Certificates can only be
registered at Safaricom Shops and Care Desks. - For deposits and withdrawals, the valid documentation is Kenyan Passports, National IDs, Foreign Passports, Military IDs and Foreigner Certificates.
- For any inquiries, complaints, feedback, or additional support, you can contact Safaricom customer support line by dialing 100 if you’re a PrePay customer or 200 for PostPay customers. For self-service options, dial *234#. You can also reach Safaricom also via email at [email protected], or connect with their social media platforms such as Facebook (@SafaricomPLC), Twitter (@SafaricomPLC / @Safaricom_Care), or reach out to Zuri on WhatsApp at 0722 000100.
Final Thoughts
M-Pesa has emerged as a transformative force in the realm of financial transactions, offering convenience, accessibility, and affordability to users across multiple countries. While specific transaction charges may vary based on geographical location and service type, a comprehensive understanding of M-Pesa’s fee structure empowers users to manage their financial transactions effectively.
In conclusion, staying informed and leveraging the convenience of M-Pesa can revolutionize the way individuals engage with financial services, fostering greater financial inclusion and empowerment within communities.
Remember, with M-Pesa, the power to transact is at your fingertips. Stay informed, stay empowered, and embrace the future of mobile money.
Editorial Staff at Chweya is a team of financial experts led by Vincent Nyagaka, with over 9 years of experience in finance, commerce, forex, crypto, and marketing. Started in 2014, Chweya is now among the largest free financial resource sites in the industry and is often referred to as Wikipedia for business.
